Governance & Trust

Learner Registration & Certification

Protecting learner identity, registration and controlled credential issue.

Accurate records

Learner Registration & Certification

Accurate registration and certification records are essential to reliable qualifications and credentials. Approved centres support learner administration within their authorised scope, while Pro Class maintains the standards and official credential controls behind Pro Class awards and professional certifications.

Certification must follow verified achievementRegistration alone does not create an entitlement to a certificate. An official Pro Class credential should be issued only when the applicable requirements and assessment or certification decisions have been completed and recorded.
Learner records

Registration

  • ✓

    Learner or candidate information should be recorded accurately enough to support the applicable qualification or certification process.

  • ✓

    Approved centres should submit or maintain required registration information within the systems and procedures authorised by Pro Class.

  • ✓

    Duplicate, misleading or knowingly inaccurate registration records should be corrected rather than allowed to create conflicting credential records.

Data quality

Accurate records

Names, identifiers, programme information and assessment outcomes should be handled carefully because they can affect certificate issue and later verification. Only information needed for legitimate Pro Class administration should be collected or disclosed.

Credential issue

Certification

Pro Class controls the official issue and status of Pro Class credentials. A centre may support administration, but it must not create unofficial Pro Class certificates or represent a learner as certified before the applicable Pro Class requirements are satisfied.

Integrity

Corrections & security

Where a material record error is identified, Pro Class may review and correct the official record. Suspected falsification, duplicate credentials or unauthorised certificate production may be handled under malpractice, certificate security or other relevant policies.

Certificate Security →

Next step

Need help with this information?

Use the Contact route for questions about certification, qualifications, policies, accessibility or public information.