Governance & Trust

Reasonable Adjustments & Special Considerations

Supporting access while protecting the required standard.

Fair access

Reasonable Adjustments & Special Considerations

Pro Class supports fair access to assessment and certification processes. Where an appropriate adjustment or special consideration is possible, it should address a genuine barrier or circumstance without changing the competence, knowledge or standard that the learner or candidate must demonstrate.

Access can be adjusted; the required standard cannot be removedAny adjustment or consideration must remain consistent with the applicable qualification, assessment or certification requirements. Pro Class will not invent a universal list of permitted adjustments because what is appropriate depends on the specific scheme and assessment method.
Access arrangements

Reasonable adjustments

  • ✓

    Adjustments may be considered where a disability, accessibility need or other relevant circumstance creates an avoidable barrier to accessing an assessment or PCC-controlled process.

  • ✓

    An adjustment should support access to the process without giving an unfair advantage or changing what the assessment is intended to measure.

  • ✓

    The applicable programme or certification rules determine whether a proposed adjustment is technically and academically appropriate.

Unexpected circumstances

Special considerations

Special consideration may be relevant where an unexpected circumstance materially affects a learner or candidate around an assessment or examination. Any response must be proportionate and consistent with the applicable scheme requirements.

No automatic outcome change

A request does not automatically change a result, create a pass, remove an assessment requirement or guarantee another attempt. The applicable Pro Class process and available evidence control the decision.

Decision-making

Evidence & decisions

Pro Class or an approved centre may need enough relevant information to understand the requested support or circumstance. Only information reasonably necessary for a fair decision should be requested or shared, and sensitive information should be handled appropriately.

Responsibilities

Who is responsible

Learner / candidate

Raises the need or circumstance as early as reasonably possible and provides relevant information where required.

Approved centre

Supports local administration and applies authorised arrangements within its approved role.

Pro Class

Maintains the applicable standards and determines or controls adjustments where Pro Class approval is required.

All parties

Protect confidentiality and avoid presenting an adjustment as a reduction of the required standard.

Next step

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