Malpractice & Maladministration
Pro Class treats suspected malpractice, maladministration and credential misuse seriously because they can undermine assessment, certification and public confidence. Allegations should be reviewed on evidence before conclusions are reached.
What may fall within this policy
- ✓
Falsifying learner, candidate, assessment or certification evidence.
- ✓
Improper assistance, interference or substitution in an assessment or examination.
- ✓
Misuse, alteration or fraudulent presentation of a Pro Class certificate, credential or mark.
- ✓
Failure to follow required administrative, assessment or quality controls.
- ✓
Inaccurate records, avoidable processing failures or repeated procedural breakdowns that affect Pro Class requirements.
- ✓
Attempting to conceal relevant errors, conflicts or misconduct.
Raising a suspected issue
Relevant concerns can be raised with Pro Class through the Contact page. Reports should include enough information to identify the activity, people or records involved and any supporting evidence that can be provided lawfully.
How matters are reviewed
Identify the allegation and the Pro Class activity or credential affected.
Consider relevant records and seek additional information where needed.
Apply proportionate action under the relevant Pro Class requirements.
Possible action
Depending on the confirmed facts and applicable rules, Pro Class may require corrective action, review assessment or certification records, restrict or change status, escalate centre-quality concerns, or refer matters to another appropriate authority or process where necessary.
Pro Class does not publish detailed anti-fraud controls or investigation techniques where doing so could weaken credential or assessment security.